Thank you for choosing Topgrain for your premium leather products. We understand that receiving your order promptly and in perfect condition is of the utmost importance. Please take a moment to review our shipping and delivery policy to ensure a smooth shopping experience.

Order Processing and Shipping Time:

Order Processing:

• Once you place an order, our team works diligently to process it swiftly. Orders are typically processed within 1-2 business days (excluding weekends and holidays).
• During peak seasons or promotional periods, processing times may vary. We appreciate your patience during such times.

Shipping Time:

• After processing, your order will be shipped to the delivery address provided during checkout.
• Delivery times depend on your location and the shipping method selected at checkout.
• Domestic orders within [Your Country] usually arrive within 3-7 business days.
• International orders may take longer, typically arriving within 7-21 business days. Please note that customs processing times may impact international delivery.

Shipping Costs:

Domestic Shipping:

• We offer free standard shipping on all domestic orders over [Order Amount]. For orders below this amount, a flat rate of [Flat Rate] applies for standard shipping.
• Expedited shipping options are available at an additional cost, which will be calculated at checkout based on your location and selected shipping method.

International Shipping:

• International shipping costs vary based on your location and the weight of the package. The shipping cost will be calculated at checkout before you complete your purchase.
• Customs duties, taxes, and fees may be applicable to international orders. These charges are the responsibility of the recipient and are not included in the shipping cost.

International Shipping Process:

Customs and Duties:

• International customers are responsible for ensuring that the products ordered comply with their country’s import regulations.
• Customs duties, taxes, and fees imposed by the destination country are the responsibility of the recipient. These charges are not included in the product price or shipping cost.

Tracking Information:

• Once your order has been shipped, you will receive an email confirmation with tracking information. You can use this information to monitor the status and location of your package.

If you have any questions or concerns regarding our shipping and delivery policy, please feel free to contact our customer service team at [Customer Service Email].

Thank you for choosing [Your Shop Name] for your leather needs. We appreciate your business!