Last updated: (06-June-2022)
TOPGRAIN highly values the trust of all its guests. This is the reason; company maintains highest standards for customers’ information privacy and their secure transactions.
We use your Personal Information only for providing and improving the Site. By using the Site, you are providing your consent to us for your data collection and use of information in accordance with this policy.
Collection of Personal Information and Its Usage
Personal information includes your name, contact number, address, date of birth, gender, e-mail address, etc. when you use our website; we ask and collect these information time to time.
The basic purpose of TOPGRAIN behind the collection of personal information is to provide all its guests with an efficient, safe, smooth and customized shopping experience. These personal data of customers help us to provide them with the features and services that are most likely to meet their requirements. After sharing the personal information, you are no more anonymous to us.
Throughout the website, we indicate you that which fields are mandatory to fill and which are optional. Every customer of us has the choice to not provide his/ her information and not use a particular feature or service on the Website.
When you use our website, our server may automatically track information about you on the basis of browsing behavior. Your information is kept confidential by us and is used for internal research to know more about our users’ interests, demographics and behavior. The collected information may also include your computer browser information, IP address, URL that you just came from and URL you next go to.
We also get your details when you choose to post messages to us on chat room, messages board and feedback form. Your information is retained by the TOPGRAIN to resolve the disputes, troubleshoot problems and provide customer support.
Our company also gets your personal information data, when you register yourself on the website. While, you can browse our product line and many sections on our website without registering yourself but in certain activities such as order placement, registration is mandatory.
Cookies also help us in data collection and providing our special services to you, these are the data collection device on the hard drives of your personal computer. They help us in analyzing our promotional effectiveness, web page flow and also in promoting trust and safety of the user’s information.
Why Do We Gather Your Personal Information/ Data?
- To provide the services you request
- To resolve disputes and troubleshoot problems
- To help promote a safe service and collect money
- To measure consumer interest in our products &services
- To inform you about online and offline offers, products, services and updates
- To customize your experience
- To detect and protect us against error, fraud and other criminal activity
- To update you with the changes of our terms and conditions
- To improve our product and service offerings regularly
- To provide you with the content & display of your specific interest and preferences
The personal information we collect also helps us in analyzing the users’activity on the website and also their demographic and profile data. TOPGRAIN uses your IP address to diagnose the problems related to the website &serverand also solve the same. Your IP address is also used by us in gathering broad demographic information and identifying you.
TOPGRAIN may share your personal data with the corporate affiliates with the purpose to help them in detecting and preventing fraud, theft and any other illegal acts. We may also disclose your personal data if required by the law in good faith.
Our Security Precautions
To keep your personal data protected from misuse, protection and alteration, our website has stringent security measures that are in our complete control. We also recommend you to access your account information through a secure server.
Freedom to Opt-Out
All the customers of TOPGRAIN are offered the freedom of opting out to receive non-essential communications such as promotional&marketing-related messages from the company or behalf of our partners. The customers, who are no more interested in keeping their contact information in our newsletters or list, can unsubscribe the same.